• What is Infrastructure as a Service (IaaS)?
In a nutshell, it is a delivery model that offers all the necessary tools needed by Enterprises to build, deploy and scale up their in-house applications and services – over the Internet or through private connectivities. If software as a service gives users applications on tap, IaaS gives Enterprises the power to deploy those software applications on the Internet as well.
IaaS offers flexibility to today's fast-changing business needs. It enables hosting of all these applications for deployment. These applications can scale easily, when more end-users are required to access these applications to meet their business needs.
• What does it offer to business?
• What is the future of IaaS?
As part of the SOA (Service-Oriented Architecture), IaaS will be a part of the future, where applications are delivered over the Internet on-demand. This is different from the current situation, where users buy "static" software, install them on their computers and update with patches. As more companies turn towards software- and computing-on demand, the need for online development of applications will drive the takeup of IaaS.
• How does IaaS differ from traditional dedicated servers?
Cloud computing with IaaS will not make traditional hosting obsolete. For static, continuous or predictable load operations such as static hosted applications, corporate email, PBX systems, core back-office operations (ERP, CRM, SFA, HRM) and core databases, a traditional managed hosting environment may still be the most economical solution. For test/dev environments, dynamic web applications and short-term needs that require the ability to scale servers up or down, IaaS is ideal. Plus, there are no contracts or setup fees with IaaS – you pay only for the services you use.
• Is cloud computing the same as a virtualized data center?
No. Virtualization is simply one of many technologies used to create an IaaS offering. Cloud computing takes virtualization to the next level by enabling the end-user to grow or shrink capacity as needed, providing pay-as-you-go pricing (metering) and letting users provision new servers and storage in minutes...
• What are the benefits of a cloud IaaS server?
On-demand access to computing resources, the flexibility to scale servers up or down as needed, and the ability to optimize resources as business needs grow are the three main benefits of cloud IaaS. Please refer to the Whitepaper on IaaS for understanding this in detail.
• What is the benefit of taking IaaS from Airtel?
Being the Largest Telecom Provider in India, Airtel boast of state of the art and robust infrastructure which matches the best in the world.Connectivity driven services are therefore, the preffered domain where airtel brings great value to its customers. For a company which manages highly complex networks which drive our customer`s business, we are better equipped to provide cloud based services than any other provider. 24X7 Support, 99.95% availability based SLAs are some of the other reasons to choosing airtel. Please go through the Resource Center to get greater insights on the same.
• What are the different pricing plans?
There are standard TURBO plans available, however, we can customizing them based on specific requirements. Pricing and plan details or may be just a link which takes the customer to plan details.
• How will I be billed for IaaS?
We offer flexibility to our customers in terms of billing. Billing cycles could vary from being monthly, quarterly or yearly. Based on customer convenience they can chose any of the options.
• If I am having problems in accessing the virtual servers or storage what should I do?
Please call up Cloud Support at 18001022244 . We have a fullfledged team designated to address Customer issues.
• What is Cloud Servers or Virtual Private Servers?
Imagine being able to provision a server in minutes or upgrade a server automatically. This is the idea behind Cloud Servers. Totally customizable, each Cloud Server gives you full root/administrator access to more than a dozen Linux distributions or many Windows images of choice. Your price depends on how large a server you buy and how much bandwidth you use.
Based on Hyper-V, VMWARE virtualization technology airtel brings the power of the cloud through its Infrastructure as a Service offering. Your Cloud Server provides total flexibility for you to run anything you want—from a Java website, to a Ruby on Rails application, to a .NET application.
• If I am not using my server or do not have traffic to it, do I still have to pay for it?
Yes. Currently the server would either be running or you would have to delete it altogether. There is no "suspension" mode where you are not charged while not receiving traffic to the server. Please let us know one month in advance on the same.
• What is the difference between Cloud Servers and dedicated servers?
With Cloud Servers, you can deploy a server in a few minutes, versus waiting for a physical server deployment. You can also resize the plan and bring up multiple Cloud Servers quickly and easily for much less money. Dedicated servers usually involve contracts and setup fees while they take time to alter the RAM, etc.. The TCO is much lower as well.
• Is bandwidth free between Cloud Servers?
You will get a private IP for each Cloud Server, and bandwidth between them is free. If, however, you use a public IP, there is a cost for outgoing bandwidth.
• How do I scale with Cloud Servers?
You have three options: 1) You can log in to the control panel and "resize" the server. It usually takes a few minutes, but it depends on the amount of data you have restored. 2) You can take a snapshot of your Cloud Server and then create new Cloud Servers based on that snapshot. 3) You can resize the server via our portal or managed services arm.
• How much CPU do I get?
For Windows images, each Cloud Server is assigned a number of virtual cores based on the size of the Cloud Server. Please see the plans for details.
All Cloud Servers receive a guaranteed minimum amount of CPU cycles with the ability to burst when excess cycles are available.
• Can I upgrade my storage without upgrading the entire plan?
Currently, Cloud Servers are tied to a specific CPU, memory, and storage. At this time, you would have to upgrade these together. You can take storage separately via Storage on demand offering.
• Is Microsoft SQL Server 2008 R2 available on Cloud Servers?
Yes, we currently have several images that include SQL Server 2008 R2, Standard and Web Editions. If you are interested in our Cloud Servers with a managed service level, be sure to check out the Windows Server 2008 R2 with SQL Server 2008 R2 Standard and Web edition images. If you add SQL 2008 R2 to our Microsoft Visual Studio 2010 plug-in, the Cloud is ready for application development based on the .NET platform. To find out which SQL edition is right for you, contact us.
• Can I import my own image or export an image of a server?
At this time, you would have to pick from our Linux distributions or Windows images. You can save an image and use it within the cloud; however, you would not be able to export it.
• Will airtel continue to support existing Cloud Servers using Windows Server 2003?
Yes, we will continue to support existing servers that use Windows 2003 as their operating system until Microsoft stops supporting it totally.
• Why do you no longer offer a Windows 2003 base image?
Microsoft has discontinued sales and mainstream support for Windows 2003. In addition, Windows 2003 has limited implementation of IPv6, which does not offer the level of functionality requires for IPv6.
• What does Cloud use for a storage system? Have you done anything there to make it redundant?
Nothing as important as your website should be served from a single hard drive, but you'd be surprised by how many web hosts have little more redundancy than a pair of crossed fingers. We're different and for good reason. The advanced architecture powering our hosting solution uses groups of high-performance, network attached storage/storage attached network devices to reliably serve every web page, and image. Inside each storage device, drives are mirrored to each other in a RAID configuration to create a first level of redundancy. And, as a final precautionary measure, all data on the system is automatically backed up on a repeating schedule.
• How often can you backup information?
We take image snapshots basis the plan you choose. You can also take storage space to backup data on your own or buy backup as a service.
• How do I track my compute resources usage?
The same is provided to you by self service.