Airtel

Our global MPLS backbone is capable of carrying any type of data (i.e. voice, video, CRM, ERP, FTP etc.) across the globe. With coverage in more than 70 countries and 700 cities, our MPLS network is the right choice for managing your Global WAN connectivity requirements

MPLS services offered

Layer 3 Global MPLS service specifications:

Highly scalable and redundant backbone architecture
No quick fix using existing ATM and frames
Separate MPLS and Internet backbone
Support of any-to-any meshed connectivity
Support on variety of CE-PE routing protocol like Static, OSPF and BGP
Support of multiple class of services
Flexible physical access port ranging from T1/ E1, DS3, STM1 to FE
Flexible port speed ranging from 64 Kbps to STM1 level
End-to-end CPE management and monitoring services
24x7x365 central NOC and support team
Service level guarantee provided on uptime, availability, latency, packet loss and jitter (for voice traffic only)

Layer 2 Global MPLS

Coverage in major geographies like Hong Kong, Singapore, UK and USA
Backbone network build on Cisco AToM (Any Transport on MPLS)
Support of point-to-point and point-to-multipoint architecture
Support of single class of service
Scalable and redundant backbone architecture
Access supported is on Ethernet
SLA provided on availability, latency and packet class

Four Classes of Services

Premium RT - Real time multimedia
Premium NRT - Interactive video and streaming
Business - Mission critical business applications
Standard - HTTP/FTP/Non-time critical applications

* available on-net and selected extended networks

How it benefits you

Comprehensive end-to-end solutions
Support of Layer 2 and Layer 3 connectivity
Multiple protocol and interface support
End-to-end managed services
End-to-end service level agreement
24x7x365 central NOC and support team
Plug and play implementation
Low maintenance and ongoing manageability
Better security with no routing disclosures to service providers

Managed private leased line is a unique pay-per-use IPLC service offered exclusively to International BPOs. This service provides the facility to make inbound or outbound calls to multiple international destinations over an end-to-end clear channel TDM connectivity. What's more, you pay only on per minute rates for the entire set-up.

This service allows you to move existing International BPOs from a conventional Capex driven to a flexible Opex driven network environment. The added advantages are scalability and reliability for international connectivity.

What you get

Inbound calling services from USA DID/ USA Toll Free/ UK toll free numbers
Outbound calling services to Australia, Canada, China, France, Germany, Hong Kong, Malaysia, Philippines, Saudi Arabia, Singapore, UAE, UK and USA

How it benefits you

End-to-end solution and ownership (including local loop, National Leg, International Leg, switching and multiplexing, Call termination outside India
Highly scalable and robust network architecture
End-to-end clear channel TDM connectivity with no voice compression
Multiple country call termination for inbound and outbound voice traffic
No recurring AMC for network and devices
No man power requirement at USA/ UK etc
Customer billing done on 1/1 pulse rate

Flexi-Connect is a remote access IP VPN service that provides cost effective network to remote users like telecommuters, mobile work force, warehouses in remote locations. It allows users to access Enterprise VPN using different access technologies.

This service is useful when the bandwidth usage is low or the last mile cost over leased lines is prohibitively huge or the location is too remote to be connected on any medium on a cost effective basis or customer has a mobile requirement.

Flexi-Connect service provides flexibility of logging into secure MPLS network through a wide range of access technologies. All corporates adopting Flexi-Connect would have the options to connect through following connectivity options

PSTN Dial-up
ISDN BRI Dial-up
Internet

What you get

Extends connectivity to enterprise VPN for traveling salespeople or small offices in remote locations
Provides flexibility of using different access modes to connect to enterprise VPN
Connectivity only at time of need through dial-up
Flexibility of choosing the operator due to access from all the fixed line operators
Cost-effective solution for remote locations
Customer can manages their users through web based service porta

Typical Applications

Mobile work force or Roaming users - For example sales force/ executives accessing corporate intranet from home or Hotel while travelling
SOHO - For example, a manufacturing company having small offices in remote locations where copper/fiber is not feasible. ISDN dial-up will enable them to connect to the VPN network of the enterprise
Small Offices / Branch offices - For example, - Insurance agents at remote locations wanting to access the corporate intranet for feeding sales details at the end of the day or
- retail stores providing online inventory updates

How it works

A roaming user can use any Land line (PSTN/ ISDN Dial-up) from any service provider (including Airtel) to dial the nearest dial-in numbers available depending upon the location.

The Remote Access Servers would be placed in 6 geographically separate locations in India namely Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Kolkata.
Authentication traffic will be carried to central location at Delhi using L2TP.
Post successful authentication user will be allowed access to the enterprise VPN. CHAP and PAP features are supported
IPSec/ SSL PE, AAA Servers, LNS etc: All such servers are placed the MPLS network.
Internet customers: All Internet customers would be offered two means of service security a. SSL thus allowing client less access b. IPSec

Flexi-Connect product supplements our existing MPLS based VPN service offering. Multi-protocol Label Switching (MPLS) of Airtel is a versatile solution to address the problems faced by networks -speed, scalability, quality-of-service (QoS) management, and traffic engineering.

Flexi-Connect Network Architecture click here

Bharti Airtel has been certified as the first Tier 1 service provider in Asia Pacific under the CISCO managed services channel partnership (MSCP) program.

The managed services market is poised for expansive growth. The network is becoming an integrated, intelligent platform for IT as customers increasingly seek greater breadth of service, personalization, and quality of experience. At the same time, emerging technologies,collaboration,and globalization are promoting network complexity and management demands that fall outside the core business of many end users.

Managed Services Definition

This programme being a CISCO certified programme, has been defined by CISCO as follows:

CPE used for the service is actively monitored and can be remotely monitored and configured from the providers network operations center (NOC), allowing the provider to troubleshoot errors in real time.
CPE title held by Partner or End Customer (in this case Bharti Airtel is the partner)
Service is always sold with an SLA that clearly lays out the providers
service and support responsibility to the customer.
Provides scalability to customers.

How MSCP differs from SI program

Cisco has traditionally had two distinct and popular type of partnerships. The first one was the Distributorship and second one was the Systems Integrator partnership. The Distributor model is a stock and sale model where the support services are purchased by the customers from a CISCO authorized service providers. The System Integrator partners sell CISCO equipment as a part of a total solution and therefore do not stock and sell. They also provide support services directly to their customers. The Managed Services partnership is a new initiative from CISCO to include service poviders who have network ownership and network services capabilities.

As shown in the diagram below SI program allows Service provider to offer its specialization and support infrastructure to attain the ultimate goal of customer satisfaction.

Under the MSCP programme the Service provider brings the following advantage

Tiered management services.
NoC services for monitoring and troubleshooting customers network.
CPE covered under SLA.

Service Tiers

How it benefits you

Competitive advantage with less risk.
Guaranteed performance from service-level agreements.
Fixed costs and less capital outlay.
Ability to focus on IT strategy, not IT integration.
Low risk in new solution rollouts.
Decrease time to adopt new technologies.
Reduced technology training expense- IT manages vendors, not technologies.

"VPN In A Box" is a MPLS based layer 3 VPN service offered to you in an all inclusive, ready to deploy bundle. Service covers all aspects including assessment and validates requirements, help you with optimized solution, network design, installation, configuration and post sales maintenance support. In addition, all components required to deliver the service (MPLS port, bandwidth, last mile connectivity & Customer premise equipment) are part of the deliverable. So you dont have to transact with multiple vendors for your needs.

Customers can choose from various bandwidth option (64 Kbps upto 90 Mbps) as per their current requirement thus paying for what they need and seamlessly grow without having to worry about obsolescence of any components.

Services are backed with performance & availability service levels thereby ensuring quality and uptime of their network.

Customer Benefits

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Boost business performance and enhance customer service with cutting-edge services and applications
Enable employees to focus core business and value-added tasks by outsourcing IP communications infrastructure and management to a qualified partner having state of the art Cisco Powered network
Boost employee performance by letting employees focus on core competencies related to the business instead of general operational support duties
Save money and work smarter by capitalizing on a comprehensive voice and data communications service
Reduce administration costs by taking advantage of a single bill and a single point of contact
Compete more effectively by accomplishing more with available resources and assets
Stay technologically up-to-date by shifting responsibility for delivery of services to a qualified service provider

OPTIWAN- Bharti Airtel's latest addition to its portfolio of managed services, enables you to get the most from your Wide Area Network (WAN) resources and accelerate your core business applications to deliver visibly enhanced performance. Airtel OPTIWAN service is powerful tool that renders LAN like performance to your business critical applications on your existing geographically distributed WAN infrastructure.

With existing business expansion across geographies, the intricacies of a WAN increases. IT teams face numerous challenges to ensure optimal performance of business critical applications across the WAN.

Putting an end to IT Managers' and end users' problems for ever, Airtel's OPTIWAN services enhances the performance of the application utilizing the WAN.

OPTIWAN - Bharti Airtel's latest addition to its portfolio of managed services, enables you to get the most from your Wide Area Network (WAN) resources and accelerate your core business applications to deliver visibly enhanced performance. Airtel OPTIWAN service is powerful tool that renders LAN like performance to your business critical applications on your existing geographically distributed WAN infrastructure.

With existing business expansion across geographies, the intricacies of a WAN increases. IT teams face numerous challenges to ensure optimal performance of business critical applications across the WAN.

Putting an end to IT Managers' and end users' problems for ever, Airtel's OPTIWAN services enhances the performance of the application utilizing the WAN.