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- smart hand services
- cross-connect services
- The service facilitates the customer to access airtel's onsite technical resource 24 x 7, 365 days for routine activities of operations & maintenance and also during emergency situations.
- Response times
- Business hours : 2 hrs
- Out of hours : 4 hrs
Business hours : 9 AM-5PM, Mon-Fri.
- Packs usable per month, no carry-over
- Additional hours available
- Provides connectivity services to customers by performing inter rack cabling, within airtel hosting centre. This service enables airtel co-location customers to connect with their partners co-located in the same airtel hosting centre or for other carrier connectivity requirements.
- Provides 3 media options under Cross Connect Services : UTP, Co-axial or fibre as detailed below :
- 4-Pair Cat 5-UTP Cable with RJ45 interface.
- 1-Pair RG59 75 Ohm Coaxial cable with BNC interface
- 2-Core Single Mode Fiber with SC interface
- 2-Core Multi Mode Fiber with SC interface
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